By Laurie Gordon When you have a computer problem, who are you going to call? Not Ghostbusters. How about a certified nerd? Once upon a time, you may have considered the kids in your high school who were really into (and really good at) computers geeks or nerds. Now, those brainiacs can be your business or home computer's saving grace. Enter NerdsToGo and a guy named Bud. “Not only does technology make our lives more enjoyable, but in many cases we rely on it for our livelihoods,” said Bud Gay, a NerdsToGo franchise owner. “Your computer probably plays an important role in your job, and you probably use your smartphone to take calls for your business. Downtime on these devices can cost you money and have dire consequences.”NerdsToGo offers a wide range of benefits to our customers. In addition to 24/7 emergency availability, we offer full support for all Microsoft and Windows products, plus nearly all Apple products (including iPods, iPhones, iPads, Macbooks, and more). We also believe repairs shouldn’t cost you a bundle, and are always upfront and honest about our pricing in order to provide you with a cost-effective solution to your needs.“Throughout my career, I have devoted myself to providing excellent customer service,” Gay said. “Having worked in automotive sales, auto electronics retailing, as well as insurance sales and account management, customer service has always been my number one priority. My customers’ needs come first, and my goal is to make sure you are happy with our IT repair services.”The staff at NerdsToGo knows how stressful it can be when something goes wrong. Whether you need help with a new computer system, speeding up a computer you already own, or want to get rid of viruses or malware, they can help you fix all your technology related issues.“I always have been a bit of a nerd,” Gay said. “I love and embrace new technology, and I enjoy figuring out how it all works.”Gay's NerdsToGo journey began when he purchased and opened a franchise in January. “I wanted to find a business opportunity where I could provide a valuable service that local residents and businesses could benefit from,” he said. “Since I have always been sort of a closet nerd, it was a perfect fit.”Gay selected Franklin as his location for its central location for Sussex County customers as well as those NerdsToGo serves in Dover, Rockaway, Kinnelon, and Butler. “The location allows for fast and convenient access to customer homes and businesses,” he said.NerdsToGo provides many services both in the store and at people's homes. Gay said that the most sought-after services are computer tune ups and virus/Malware removal. “We are full service, meaning we offer not only service, but also new computer systems, installation and data transfer, as well as one on one training,” he said.Gay said he only employs “experienced certified 'nerds.'” He added,”As the owner my job is to handle sales and customer service to assure 100% customer happiness: that is our most basic goal.” In today's society, computer technology has become a part of much that we do. To this end, NerdsToGo can assist with many cell phone and tablet issues such as broken screens, data backup, battery replacement, sales of cell phone cases and accessories. “We also have customized business service agreements tailored to businesses of varying sizes from two employees right on up to 100,” Gay said. “All business service plans offer an on-site component and 24 hour service guarantee, and for larger customers we also offer remote monitoring and 24 hour U.S.- based tech support hotlines. We are also resellers for AVAST Cloud-Care Antivirus and computer protection software, as well as Carbonite Online Backup Solutions.”When Gay is not busy with computers, he enjoys the sport of golf or reading books about submarines or espionage. For residential, in store or business services, don't mess around. Call a nerd. The nerds are on call 24-hours a day, 7-days a week for emergency computer & technology diagnosis and repair. Visit https://www.nerdstogo.com/location/franklin-nj/ for further information. NerdsToGo is located locally at 190 Munsonhurst Rd Suite #5, in Franklin.